We often have promos running on our website, please remember to apply the promo when at the checkout and to enter any promo code exactly as displayed on the website.
If you're having issues applying a promo to your order, these are some of the things to check:
Is there a time limit to the promo? Some of our promos have time limits, your order must be placed before the promo ends to be applied to your order.
Check typos and make sure you are not leaving any spaces
Check for any exclusions, some of our promos exclude products from some categories on our website.
If you're using a delivery promo make sure you have selected the correct delivery method for the promo to work.
Payments
We accept the following payment cards: Visa, Visa Debit, MasterCard, Maestro, Electron and Diners. We also accept PayPal and prepaid debit cards.
When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorisation to take payment from your account.
Payment Issues
If you experiencing error messages when making a payment, firstly, make sure you have inputted the correct details by checking all the information correctly.
If your credit or debit card was declined, check to see if your card is expired, out of date or your card billing address is different to the billing address on your account.
If the above doesn't help, your Credit Card Company or bank will have more information.
If using PayPal, please contact PayPal directly if your payment has been declined.
If you're still facing problems then please contact us and we will be happy to help.
